The COVID-19 pandemic has completely changed the way we see the world. It created massive challenges like the overload of the medical system because millions of people got sick, the unemployment rates increased greatly and governments struggle to deliver the most important of the services. The pandemic has created...
The journey of a client through call-center service can have a great impact on client retention. Customer service and the way companies deal with the problems encountered by clients using their service or product affects the lifespan of the business. It is very well known that clients are the...
In the first episode of this topic, we spoke about customer attrition, how it has changed in the last few months and, most importantly, how can RPA improve employee efficiency, optimize customer satisfaction and enhance operational profitability. In this second part, we will discuss the problems that arise with...
Episode 1: How to fight against the consumer attrition with call center automation All over the world, billions are lost each year due to poor customer experiences and customer attrition. Customer attrition occurs when clients break all connections with a company. The churned clients do not interact with or...
With the RPA industry rapidly growing, many people are interested in what an RPA developer actually does and what standards must he meet. In the following, we will tell you exactly what it is like to be an RPA developer. Human worker or robot worker? RPA allows developers to...

FAST- The software robot

Tell me the truth. How many times did you wish for someone else to work for you? A software robot, maybe? Great idea. Work with us! 😀 Especially when it comes to those tasks that repeat over and over again and are so time-consuming. Or how many times did...