As we discussed in the first part of the article, RPA is a real factor of progress in the transport and logistics industry. Fortunately, this sector has huge potential for development, and especially for transport automation. Even though we are talking today about public institutions, private companies or even...

RPA in Transportation and Logistics

  • October 13, 2020
  • administrator
RPA in Transportation and Logistics can be the best solution for your company if you want to increase productivity and decrease costs. For many of those who work in the Transportation and Logistics industry, technology can sometimes be hard to understand and implement. Until they discover its full potential.  ...
The evolutionary course of things makes insurance automation systems a priority now. The insurance industry has great importance. It produces interest to all people, so more than any other industry, it needs a skilled workforce.  RPA uses all the qualities for the substantial improvement of insurance companies. Through its...
RPA for insurance companies is an essential step in the transformation and achievement of a higher level of social progress. This concept does not only relate to the companies but also people, due to the RPA tools that contribute to the development of the workforce. High performance is a...
Difficult times often lead to major changes. So, it was recently when the expression Robotic Process Automation software was no longer a buzzword and became the “lifeline” of public institutions. Societies need public institutions for good administration, and, in troubled times, these institutions also need robots to do people’s...
The COVID-19 pandemic has completely changed the way we see the world. It created massive challenges like the overload of the medical system because millions of people got sick, the unemployment rates increased greatly and governments struggle to deliver the most important of the services. The pandemic has created...

Keep your human happy, use robots. Ep. 3

  • July 31, 2020
  • administrator
The journey of a client through call-center service can have a great impact on client retention. Customer service and the way companies deal with the problems encountered by clients using their service or product affects the lifespan of the business. It is very well known that clients are the...
In the first episode of this topic, we spoke about customer attrition, how it has changed in the last few months and, most importantly, how can RPA improve employee efficiency, optimize customer satisfaction and enhance operational profitability. In this second part, we will discuss the problems that arise with...

Keep your humans happy, use robots

  • July 10, 2020
  • administrator
Episode 1: How to fight against the consumer attrition with call center automation All over the world, billions are lost each year due to poor customer experiences and customer attrition. Customer attrition occurs when clients break all connections with a company. The churned clients do not interact with or...