In this blog post, we planned to dig (pun intended) for more profound information on Process Mining vs. Task Mining. We also know, and you, our reader, also know, that Process Mining and Task Mining are not just buzzwords.
Through RPA, we are growing our expertise with every single project. We have been implementing this since we started working on this future technology. The FastPath Automation team is delighted to offer more than just RPA. We are going deeper. Together with our partners, Soroco, we are now implementing complex projects to solve business problems by unlocking actionable insights from user interaction data and unifying Process Mining and Task Mining. This blog post will examine the differences and similarities between Process Mining and Task Mining.
Let’s boost our understanding of these technologies. Process Mining analyzes the end-to-end processes and sub-processes from different domains – finance, software development, healthcare, e-commerce, and many others.
Moreover, Task Mining focuses on an individual’s interaction with the system, such as the tasks performed on an application, portal, or website.
Task Mining vs. Process Mining: Most important features
Firstly, Task mining is not Robotic Process Automation (RPA), Business Process Management (BPM), or any other well-known IT acronyms. Although it might seem similar to RPA because they’re both focused on automating manual tasks through machine interfaces, that’s where the similarities end.
Secondly, Task mining and Process mining will never be used interchangeably. You should be aware of the many differences between the two processes. Task mining will extract actionable insight from non-structured data automatically. In contrast, Process mining helps businesses understand how people interact in a system by creating and analyzing a model of the activity flow using event logs or other data sources.
Therefore, it’s more accurate to say that Task Mining completes Process Mining. Task mining focuses on identifying specific tasks and assigning them to the user that performs the task. In contrast, process mining focuses on identifying the end-to-end process that is made up of a set of activities performed to achieve a goal or to complete a task.
Task Mining vs. Process Mining: Which one to choose?
Task Mining and RPA
The main difference between Task mining and RPA is that while RPA tries to automate the repetitive tasks performed by an employee in the back office, task mining focuses on extracting valuable business insights from user interactions with the applications used by an organization.
Unlike RPA, which relies on pre-built templates to automate business processes, task mining can quickly uncover valuable insights into how users interact with the applications and systems an organization uses.
For example, a salesperson regularly uses a particular sales app to complete daily work. In that case, it can be analyzed using a task mining tool to uncover trends like how the app is being used to perform specific tasks or what parts of the app the salesperson spends the most time on when completing their daily tasks.
Task Mining with FastPathAutomation
Workers interact with multiple interfaces daily. As a result, many enterprises spend a significant amount of time and money on repetitive manual processes that could easily be automated by adopting workflow automation technology. FastPathAutomation can help you transform your manual processes into actionable workflows that your employees can easily manage. Our technologies provide a powerful workflow automation tool that enables your organization to streamline its daily business operations to improve efficiency and boost productivity.